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How many times have you thanked someone and they respond with “no problem?”Read more

The Question Is The Answer™. . . Asking the right question at the right time is one of the most effective communications tools you can use.Read more

In my first decade of “adulthood,” I was convinced that if your opinion was different from mine, then I was right and you were wrong. And I was more than happy to debate you while professing and insisting on the merits of my “rightness.”